Only Black?

This isn't a new toy.

It is merely my new utilitarian travelling companion. I shall be honest here. If not for Audible audiobooks, which run on Creative devices, I wouldn't have bought another Creative mp3 player. As a serial customer of the company, I can't help noticing that there are some fatal weaknesses in the way the products are presented. It is very well to have technically sound models, but a company can fumble so easily on simple, superficial matters, and suffer unnecessarily for them

This is a Zen. It is very cheap, thank goodness. Notice that it is black, and there wasn't really a choice, only between different black patterns. So I closed my eyes and picked one. I asked for a case, and got the above. In this era of cool, jazzy iPhone skins, my poor country mouse of a Zen is wearing an ill-fitting black (again) case that slips off every now and then. It doesn't even close properly >:I

I understand of course that mp3 players are a waning industry, so less effort is invested in this department. But this nevertheless is a Creative product and I am a customer, even if I paid only $89 for this item. What sort of message is conveyed when design of such indifferent quality is allow to flaunt the Creative brand name?